Comments on: My boss’ boss’ boss http://mhinze.com/my-boss-boss-boss/ Matt Hinze, learning in public Fri, 26 Feb 2010 17:28:00 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Matt http://mhinze.com/my-boss-boss-boss/comment-page-1/#comment-68 Matt Thu, 31 Jul 2008 19:26:17 +0000 http://mhinze.com/?p=42#comment-68 I see your point. Email doesn't scale. (and yes, I can imagine going through 300 emails every day because I approach that) But that's not the point of my post. The point is that IT is in the way. If a simple mechanism is not being used efficiently and a community wants to embrace features (threaded discussion, RSS, etc) that come with more complexity, they should have the tools to do so. IT's job, in fact, is to get out of the way so that users can use. Why should home internet users have better IT services than corporate internet users? I see your point. Email doesn’t scale. (and yes, I can imagine going through 300 emails every day because I approach that)

But that’s not the point of my post. The point is that IT is in the way. If a simple mechanism is not being used efficiently and a community wants to embrace features (threaded discussion, RSS, etc) that come with more complexity, they should have the tools to do so. IT’s job, in fact, is to get out of the way so that users can use. Why should home internet users have better IT services than corporate internet users?

]]> By: tc http://mhinze.com/my-boss-boss-boss/comment-page-1/#comment-67 tc Thu, 31 Jul 2008 17:15:30 +0000 http://mhinze.com/?p=42#comment-67 Can't actually agree with you. E-mail is just a flat and unstructured solution which would not work for large distributed company. Can you imagine going through say i.e. 300 emails every day? I suppose a forum with RSS would be much better. Less disk space used, central and much easier to skip on things you're not interested in or not conrening you. But going further if you add knowledge base to it and indexing for speed it gets more efficient and interresting. Probably a well balanced combination of somewhat integrated e-mail, im, forum and kb would do the right job :) I'm guessing that the main factor for your boss'.... boss is knowledge flow so there are 2 things accomplished quick employee improvement and quick problem solving. In a perfect world you (I mean the whole community) would create one big brain ;-) Can’t actually agree with you.
E-mail is just a flat and unstructured solution which would not work for large distributed company.
Can you imagine going through say i.e. 300 emails every day?
I suppose a forum with RSS would be much better. Less disk space used, central and much easier to skip on things you’re not interested in or not conrening you.
But going further if you add knowledge base to it and indexing for speed it gets more efficient and interresting.
Probably a well balanced combination of somewhat integrated e-mail, im, forum and kb would do the right job :)

I’m guessing that the main factor for your boss’…. boss is knowledge flow so there are 2 things accomplished quick employee improvement and quick problem solving.
In a perfect world you (I mean the whole community) would create one big brain ;-)

]]> By: Catto http://mhinze.com/my-boss-boss-boss/comment-page-1/#comment-38 Catto Sat, 12 Jul 2008 09:36:29 +0000 http://mhinze.com/?p=42#comment-38 Hey Now Matt, Good Post. Thx 4 the info, Catto Hey Now Matt,

Good Post.

Thx 4 the info,
Catto

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